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Short video guides with written steps for every part of iNVEETO. Watch, or skim the steps and jump to the moment you need.

Frequently asked questions

What can we do with iNVEETO?

Keep all your contacts in one address book, with names in two languages, such as Arabic and English, tags and duplicate merging. Run your events with invitations, RSVPs, public registration and QR check-in. Send campaigns such as newsletters, announcements and thank-you emails. Then see attendance and participation reports for every event.

Where is our data stored?

Your data is hosted on Microsoft Azure, in data centres in the East US region, and backed up automatically about every 24 hours. You own the contacts and event information you add, and you can delete your data at any time. More about security and data

How long does it take to get started?

Creating your account takes a few minutes: sign up with your work email or Google, enter the code we email you, set a password and name your organization. You can then import your contacts from a spreadsheet and create your first event the same day. If you'd like help moving your existing lists in, our team can do it for you.

Does iNVEETO work in Arabic?

Yes. You can switch the whole interface between Arabic and English at any time, and the layout changes to right-to-left. Each contact can have their name stored in both languages, and you can send invitations in Arabic or English.

What is the difference between an event and a campaign?

An event is a scheduled gathering, in person or online, with an invitation list, RSVPs and check-in. A campaign is an email you send to a group, such as a newsletter, an announcement or a thank-you.

Can we send newsletters through iNVEETO?

Yes. On the Engage and Grow plans you create newsletters, announcements and thank-you emails as campaigns, using iNVEETO templates, and send them to the contacts you choose by tag, guest type or attendance history. The Organize plan does not send emails.

Can we send invitations from our own email domain?

Yes, in three ways: connect your own SMTP server, connect your own Mailgun account, or connect your Mailchimp (Mandrill) account. Invitations and campaigns then come from your organization's address.

Can we connect our Mailchimp (Mandrill) or Mailgun account?

Yes. Connect your Mailchimp (Mandrill) or Mailgun account and your existing campaign templates are imported automatically. You can then create and send campaigns and invitation emails from iNVEETO using your own domain.

Can members of the public register for our event?

Yes. Each event can have a public registration link and QR code that you share anywhere. You can add your own questions to collect the information you need.

Can we use self check-in and staff check-in at the same time?

Yes. Guests can scan a QR code to check themselves in while your staff check others in at the desk, and walk-ins can be registered on the spot.

What is the difference between the invitation list and the attendance list?

The invitation list tracks who you invited and how they answered: confirmed, tentative or apologized. The attendance list shows who actually came, including walk-ins.

Can we customize our invitations?

Yes. Choose from several template types, add your own header and footer images, and write the invitation in a rich text editor. Invitations can go out in Arabic or English.

Who is responsible for the unsubscribe link in our emails?

The account owner is responsible for including a valid unsubscribe link in any email they send through iNVEETO. This lets recipients opt out of future messages and supports compliance with privacy and email laws such as GDPR.

What kinds of events can we run?

Any kind, from closed, invitation-only events to open public events: meetings, trainings, lectures, workshops, conferences, launches and ceremonies, in person or online.

Can't find what you need?

Our team answers support questions the same working day, in Arabic or English.